BOOK OF THE MONTH


Chaotics: The Business of Managing and Marketing in the Age of Turbulence 
 

By Philip Kotler and John A. Caslione 

 

Book Description:

We have entered into an entirely new era, an age of increasingly frequent and intense periods of turbulence in the global economy. Unlike past recessions, today's crises have precipitated a need for businesses to develop a new mindset, one that takes into account intermittent periods of disturbance, allowing them to thrive while under the constant threat of chaos. Complete with metrics and measurements, "Chaotics" outlines a powerful new system for managing waves of uncertainty affecting customers, employees, and other stakeholders. In this climate of increased turbulence, no organization can survive with less.

  

Product Details

  • Hardcover: 224 pages

  • Publisher: AMACOM (May 15, 2009)

  • Language: English

  • ISBN-10: 0814415210

  • ISBN-13: 978-0814415214

  • Product Dimensions: 9.1 x 5.9 x 1 inches

This book is available from Amazon.com and other fine booksellers.